EasyCampus offers a wealth of resources to help any online trainer or teacher get up and running quickly. Sometimes, it's just a question about how to upload a PowerPoint or link to a YouTube video. At other times, you might need more direction about the layout for an entire online course.

Whatever the e-learning question, Educadium's customer support team is ready to assist. Trained teachers and instructional designers in the United States will get back to you in about 24 hours--often faster. Help ticket forms are available inside every EasyCampus learning management system, and no question is too trivial. Every registered user on your campus has free access to our technical support systems.

Customer Support also has a large Knowledge Base of articles that extends the materials found in our tutorials area.

This week, we've drawn from our Knowledge Base and updated our help materials to make it easier to do things yourself. We call them Step Guides. They are short tutorials on popular EasyCampus activities. In a step-by-step fashion, these guides walk you though common tasks like changing a page title or uploading a SCORM activity to your online course.

Step guides are available now as part of the appendix to our updated 2010 campus administrator's guide. They will also be going online in the coming weeks. To get your updated guide immediately, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Some of the guides work only with paid subscriptions or professional services, so check your campus configuration and contact us with questions. In the new campus administation guide, here is a list of the tutorials that will simplify your EasyCampus preparations:

• Add a link within text
• Add a page
• Add a picture to a course
• Add a sound to a course
• Add files to your campus
• Add a Flash object to a course
• Add a SCORM object to a course
• Add a video to a course
• Add a YouTube video to a course
• Assign a teacher to a course
• Assign users to roles
• Backup and restore a course
• Create a calendar event
• Create a certificate
• Change a language on your campus
• Change the name of your course
• Change the name and description of your campus
• Change the color theme
• Charge tuition for a course
• Change the chat properties
• Create a course bundle
• Create a course category
• Create a course
• Create and add a new learning activity
• Delete a course
• Edit a page
• Edit a text block
• Enroll people into a course
• Enroll people into your campus
• Create a custom enrollment code
• Force a password change for new users
• Grade course assignments
• Hide a course under construction
• Insert files into a course
• Work with blocks on your campus landing page
• Move a course to another category
• Create custom fields for user accounts
• Create a quiz
• Rearrange the order of courses
• Remove a page
• Re-order course pages
• Reset a course
• Terminology and glossary

More steps guides are being created all the time, and we welcome your suggestions for new ones. Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it with any comments.